Last updated: January 2025
SognoAI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI character creation and chat platform ("the Service"). By using the Service, you agree to the collection and use of information in accordance with this policy.
When you create an account, we collect:
We store content you create, including:
We automatically collect information about how you use the Service:
We use cookies and similar technologies to maintain your session, remember preferences, and analyze usage. You can control cookies through your browser settings, but disabling cookies may limit Service functionality.
We use collected information to:
We share information with trusted third-party services that help us operate the Service:
These providers are contractually obligated to protect your information and use it only for specified purposes.
Characters and content you mark as "public" may be visible to other users. Private characters and conversations are only accessible to you.
We may disclose information if required by law, court order, or government request, or to protect our rights, property, or safety, or that of our users.
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
We implement industry-standard security measures to protect your information:
However, no method of transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
We retain your information for as long as necessary to provide the Service and fulfill legal obligations:
You can delete your account and content at any time. Deleted data may persist in backups for a limited period before permanent deletion.
You can access, update, or export your data through the Service or by contacting support.
You can delete your account and content at any time. Deletion is permanent and cannot be undone.
You can opt out of non-essential communications. Service-related communications are required for account management.
We do not currently respond to Do Not Track signals. We continue to monitor developments in this area.
If you are in the European Economic Area, you have additional rights under GDPR, including the right to erasure, data portability, and objection to processing. Contact us to exercise these rights.
California residents have rights under CCPA, including the right to know, delete, and opt-out of sale of personal information. We do not sell personal information.
The Service is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately. NSFW features require age verification and are restricted to users 18 and older.
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using the Service, you consent to the transfer of your information to these countries. We ensure appropriate safeguards are in place for international transfers.
The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of third parties. We encourage you to review their privacy policies.
When you use AI features, your prompts and content may be processed by third-party AI providers:
We may update this Privacy Policy from time to time. Material changes will be notified via email or through the Service. Your continued use after changes constitutes acceptance. The "Last updated" date at the top indicates when changes were made.
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us through the support channels provided in the Service.
© SognoAI 2025. All rights reserved.